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TLB Atlas
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Welcome to the website of Thelightbox S.A.R.L.

Terms & Conditions

These Terms & Conditions govern your access to and use of our website, digital products, software, downloads, licences, services, and related content, including but not limited to TLB Atlas.

By using this website or purchasing any product or service from Thelightbox S.A.R.L., you agree to these Terms & Conditions.

1. Company Information

This website is operated by:

Thelightbox S.A.R.L.
Beirut, Lebanon
Website: thelightbox.tv
Phone: +961 3 484 344

2. Products and Services

Thelightbox S.A.R.L. provides creative, broadcast, digital, software, and visual production products and services. Some products may be delivered digitally, including software, downloadable files, licences, graphics packages, templates, custom tools, or related digital assets.

TLB Atlas is a digital interactive mapping software product designed for broadcast, presentation, newsroom, touchscreen, and professional visualization workflows.

3. Software Licence

When you purchase a software product from Thelightbox S.A.R.L., you receive a licence to use the software according to the selected edition, package, or agreement.

Unless otherwise stated in writing, the licence is:

  • Non-exclusive 
  • Non-transferable 
  • For use by the purchasing customer or organization only 
  • Limited to the features and usage rights of the selected product edition 

You may not copy, resell, redistribute, reverse engineer, modify, rent, sublicense, or share the software or licence key without written permission from Thelightbox S.A.R.L.

4. Lifetime Licence

Some products may be sold as a lifetime licence. A lifetime licence means that the customer may use the purchased version of the software without a recurring subscription fee.

A lifetime licence does not automatically include unlimited future upgrades, custom development, new major versions, installation services, or ongoing support unless clearly stated in the product description or written agreement.

5. Product Delivery

Digital products may be delivered by email, download link, licence key, activation file, or other digital delivery method.

The customer is responsible for providing correct contact information during purchase. Thelightbox S.A.R.L. is not responsible for delivery delays caused by incorrect email addresses, spam filters, customer-side technical issues, or unavailable systems outside our control.

6. Payments

Payments may be processed through third-party payment providers such as Paddle or other approved payment platforms.

By purchasing a product, you agree to pay the listed price and any applicable taxes, fees, or charges shown during checkout.

Thelightbox S.A.R.L. does not store full credit card details on its website.

7. Refunds

Refunds are governed by our separate Refund Policy. Please review the Refund Policy before purchasing any digital product or software licence.

8. Support

Support may be provided by email, phone, remote communication, or another agreed method. Support availability depends on the product, edition, purchase agreement, and support terms provided at the time of purchase.

Custom setup, training, installation, data preparation, or product modifications may require a separate quotation.

9. Customer Responsibilities

Customers are responsible for:

  • Ensuring that their computer or system meets the required specifications 
  • Installing and using the software correctly 
  • Keeping licence keys and download links secure 
  • Backing up their own files and data 
  • Using the software legally and responsibly 
  • Providing accurate information when requesting support 

10. Intellectual Property

All software, designs, visuals, branding, interface elements, graphics, documentation, files, product names, and related content created by Thelightbox S.A.R.L. remain the intellectual property of Thelightbox S.A.R.L. or its licensors.

Purchasing a product does not transfer ownership of the software, source code, design, brand, or intellectual property.

11. Prohibited Use

You may not use our products or services for unlawful purposes or in a way that violates applicable laws, third-party rights, or these Terms & Conditions.

You may not attempt to bypass licence protection, activation systems, payment systems, or security mechanisms.

12. Limitation of Liability

To the maximum extent permitted by law, Thelightbox S.A.R.L. shall not be liable for indirect, incidental, special, consequential, or business losses, including loss of profits, loss of data, interruption of work, or production delays.

Our total liability for any claim related to a product or service shall not exceed the amount paid by the customer for that specific product or service.

13. Third-Party Services

Our website and products may use or link to third-party services, including payment processors, hosting providers, map services, APIs, software libraries, or external platforms. Thelightbox S.A.R.L. is not responsible for third-party service interruptions, policy changes, fees, or limitations.

14. Changes to These Terms

Thelightbox S.A.R.L. may update these Terms & Conditions from time to time. The updated version will be posted on this page with the latest update date.

15. Contact

For questions about these Terms & Conditions, please contact:

Thelightbox S.A.R.L.
Beirut, Lebanon
Phone: +961 3 484 344
Website: thelightbox.tv

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+961 3 484 344

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